Hey Amab1n,
Thank you for reaching out to us and welcome!
I'm sorry to learn that you are experiencing some power issues with your V25, I'll be more than happy to point you in the right direction.
It sounds as though you may need a replacement power cable. In order to obtain one, you will need to get in contact with our technical support team for assistance. You can do this by clicking on the LINK HERE, selecting your country, and scroll down to 'Contact Us'. One of our team will be more than happy to help!
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