Pairing 1 SR with Samsung QN55 remote
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Bose product name
Cinemate 1 SR
What devices were you using that were affected and what version are they on
Samsung QN55 TV
Detailed description of the issue and steps to reproduce
I have the soundbar attached to the TV with an optical cable. Using the stanard setup process for adding a new device to the TV, it allows me to control the soundbar volume but not the power.
What environment do you experience the issue in?
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
I have tried forgetting the soundbar and adding it again many times. The setup process does a power test, asking if the soundbar turns on or off. The soundbar does turn on during the setup, but not in normal operation.