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Aug 14, 2019

Problems connecting Sony TV to Bose 5 soundbar

I have a Sony TV (model # KDL-46v5100)

I have programmed my harmony Logitech remote to both devices.  When attempting to control the sound bar the lights appear to respond accordingly however there is no sound.  Any idea what the appropriate tv settings are for this ?


I have the optical cord however it seems to not fit very well.  I bought an audio output cord (orange ) to try as best buy said it would alternatively work but it didnt.


Re: Problems connecting Sony TV to Bose 5 soundbar

Hello RGreen, 


Thanks for reaching out via the Bose Community. 


I am sorry to hear you are having issues setting your Solo 5 soundbar up to your television. 


It sounds like Best Buy recommended a Digital Coaxial cable, however, upon checking your TV model, it does not appear to have that as an output so connecting it to any of the RCA points will yield zero audio. 


I would recommend using the optical cable again, it needs to go in a specific manner, and there may be a door flap on both the soundbar and the TV. Do not remove the flap. Just push the cable through. 


I hope this helps. 


Kind regards, 


Jeff G - Community Support