Remote not working
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Bose product name Lifestyle 48 series iv
Firmware Version unknown
App Version unknown
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce The remote stopped working suddenly. Batteries changed. Tried to reset house code without success. The media centre still works fine. The remote commands are being recognised as the little blue light flashes in the bottom right every time a button is pressed on the remote. Getting a message “other rooms are on —tv”
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took - tried all options in troubleshooting