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Nov 21, 2020

Samsung smart TV to Lifestyles 38 via optical audio

 

 

Bose product name

Bose Lifestyles 38

Country

USA

Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Samsung smart TV

Detailed description of the issue and steps to reproduce

Connect optical audio cable from new Samsung smart TV (2020) to the "optical audio in" location.  Select AUX, seems to recognize but sound does not come out.  TV shows Optical is enabled.

 

What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

New TV

Any troubleshooting steps you took

 

 

1 REPLY 1
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Nov 4, 2018

Re: Samsung smart TV to Lifestyles 38 via optical audio


@Stpost wrote:

Bose product name

Bose Lifestyles 38

Country

USA

What devices were you using that were affected and what version are they on

Samsung smart TV

Detailed description of the issue and steps to reproduce

Connect optical audio cable from new Samsung smart TV (2020) to the "optical audio in" location.  Select AUX, seems to recognize but sound does not come out.  TV shows Optical is enabled.

When did you start to experience the issue? Did it work correctly previously?

New TV


Do any of the troubleshooting tips I shared in this post help?