Solo TV Sound 410376-No Power

[GEC]

After many years of great service the speaker is not turning on.  I have unplugged and left off and had it come back on for a few days but it is not powering on now after many attempts to unplug and rest appliance.  What do I do next?

[Jeff_G]

Hello GEC, 

Thanks for reaching out. Welcome to the Community! 

I'm sorry to hear you have had issues with your Solo TV system. I'd be happy to help!

I would recommend trying another power cord to see if this helps.

If you are still unable to power the system on, I would recommend trying to force a firmware update. Instructions for this can be found here.

If you continue to have problems, please reach out to local support here to discuss service. 

Thanks.

[GEC · Accepted solution]

Thank you for your help.  I cleaned the power cord contact into the sound bar and that seems to have corrected the problem.