Toronto Joe
Participant
  • 0
  • 1
  • 0
Registered since

Jan 27, 2021

Solo soundbar series II and Sharp LC-46D64U

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name 

 

Solo Soundbar Series II

 

Country

U.S.

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Sharp LC-46D64U TV

 

Detailed description of the issue and steps to reproduce

 

cant get solo sound bar series II to work with Sharp LC-46D64U TV using the optical cord.  Are there known compatibility issues?

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Jeff_G
Moderator

Re: Solo soundbar series II and Sharp LC-46D64U

Hello Toronto Joe, 

 

Thanks for reaching out. 

 

I'm sorry to hear you're having issues with your Solo and your TV. 

 

Have you enabled the optical port on the TV by selecting it as the audio output via the TV's settings? 

 

 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!