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SoundTouch Firmware Update - 23.0.10

 

Firmware Update Details 

Starting on Tuesday, November 12th, the 23.0.10 firmware update will be rolled out for Bose SoundTouch Speakers, including Home Theater systems with SoundTouch. The update will roll out in phases and you may not receive the update until November 19th. When the update is available for your speaker(s), log into the SoundTouch app and accept the update.

 

In addition, there is a SoundTouch App update that will accompany this firmware update available for iOS and Android.

 

What is in this release?  

23.0.10 firmware update brings with it fixes to bugs and other minor enhancements. In addition to these, additional features will be enabled in the future. We will have more details regarding these features at that time!

 

The SoundTouch app will also update with the changes below. The app version, however, will remain the same (23.0.0. of Android and 23.0.4 for iOS).
• Fix scrolling issue on Favorites/Presets screen
• Other general bug fixes

23 REPLIES 23
Brycepatrick
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Aug 25, 2019

Re: SoundTouch Firmware Update - 23.0.10

Hey Wayne, this is great news for all Bose owners.

 

Could Dolby Atmos be one of these new features?

Iboock
Audible Advocate
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Sep 1, 2017

Re: SoundTouch Firmware Update - 23.0.10

Hey there,

My system got an update last night (I assume it is this version could not find where I can check the version), and since then I am having issues playing spotify over wifi.

Every other song there is a jump in the middle of the song for a few seconds, it is though the system is buffering the song but not continuously.

Never had this issue in the past having using soundtouch for a few years now mainly with Spotify over wifi.

I doubt relevant but just in case I am in Japan.

Thanks,

ryandevereuxbbr
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Nov 15, 2019

Re: SoundTouch Firmware Update - 23.0.10

Hey, This is happening to me as well. I'm in Perth, Australia and we use Spotify with two Bose speakers for our gym classes and every 2 or 3 songs there is a pause for a few seconds.  I agree, it sounds like it buffering but I've downloaded the Spotify playlist and still jumps every other song.  Super annoying and need a solution ASAP, please.

 

Regards 

 

Ryan 

Moderator

Re: SoundTouch Firmware Update - 23.0.10

Hello Iboock,

 

Thanks for posting!

 

I'm sorry to hear that you are experiencing some streaming issues with Spotify since the firmware update. You can check the firmware version through the SoundTouch application. 

  1. On your computer, tablet or smartphone, launch the SoundTouch app
  2. Select Menu (≡) > Settings > About  
    Note:
     On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open
  3. Select the name of the system whose settings you'd like to view
  4. Important system information will be displayed

 

@ryandevereuxbbr Thank you also for your post and welcome to the Bose Community.

 

For both of you, I would recommend resetting your speakers and your routers by removing the power for 30 seconds.

 

Are you able to test any other music services to see if the same issue persists?

 

Warm regards,

Charlotte G 

jgjardim
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Nov 16, 2019

Re: SoundTouch Firmware Update - 23.0.10

I am with the same problem since yesterday update. In the start of every music (more or less at 10 sec.) that I play from Spotify , there is a jump of 2 seconds.  

jgjardim
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Nov 16, 2019

Re: SoundTouch Firmware Update - 23.0.10

In time: I've tried reseting (30 seconds from the power) and the problem persists. For the case that this is relevant, I am from Brazil.

Thank you

Marius
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Feb 3, 2017

Re: SoundTouch Firmware Update - 23.0.10

Same problem with intermittent pauses playing Spotify on my 650 after updating. 

Should I return the system for service? Swap? HDR on 4K is also still not working. 

 

Reset, shutdown, cables in/out etc already tried without success.

 

Sincerely

 

 

Dataylornz
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Nov 17, 2019

Re: SoundTouch Firmware Update - 23.0.10

I’ve got the same problem after the update. Every song pauses part way through before restarting. Please fix this before my partner throws the system out of the window!

Jslezak57
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Jan 11, 2018

Re: SoundTouch Firmware Update - 23.0.10

I'm having a different issue from the other postings with the latest update.

Since the update when there are certain frequencies played with music the subwoofer tends to have a popping sound.

it never did this prior to the software update so I assume there is some bug in the software or hardware update. I hope you can resolve this problem