Soundbar 300 Voice Assistant not available
Just purchased a Soundbar 300. I'm based in Jersey, Channel Islands. We are part of the British Isles but not technically part of the UK. However, as far as Amazon etc are concerned, we are lumped in with the UK.
I'm trying to set up the Voice Assistant (using an Android phone) but am simply advised "we're having trouble accessing voice assistants at this time. It's possible that this feature isn't available in your area. Please check back later."
The Voice Assistant side of things was a major consideration for the purchase so it is deeply frustrating that it is missing. Indeed, there is no reason for its absence since I have numerous Alexa and Google Assistant products that work flawlessly.
Please advise how I can get round this before I send the item back.
Bose product name
Bose Smart Soundbar 300
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Samsung Galaxy Note9
Detailed description of the issue and steps to reproduce
App > Bose Smart Soundbar 300 > Settings > Voice Assistant > "We're having trouble accessing voice assistants at this time. It's possible that this feature isn't available in your area. Please check back later.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Upon purchase. Never worked correctly.
Any troubleshooting steps you took