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Whataghai
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Oct 17, 2019

Soundbar 500 + Samsung tv + roku = not functioning properly

I have my soundbar 500 optically connected to the TV, then my xfinity cable box & roku both connected to the TV via hdmi. Audio does not work for any devices. If I connect the optical chord directly from the TV to the cable box, I have audio for the cable box, but still nothing for the roku. 

 

What am I doing wrong? Please help

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Xyz987
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Oct 18, 2017

Re: Soundbar 500 + Samsung tv + roku = not functioning properly

Author Accepted Answer selected by Whataghai

Why are you using an optical cable from TV to Bose instead of HDMI from TV HDMI ARC to Bose HDMI ARC?  Also, did you go into your TV setup using your TV remote and turn off your TV internal speakers and turn on HDMI/Optical out?

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Xyz987
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Oct 18, 2017

Re: Soundbar 500 + Samsung tv + roku = not functioning properly

Author Accepted Answer selected by Whataghai

Why are you using an optical cable from TV to Bose instead of HDMI from TV HDMI ARC to Bose HDMI ARC?  Also, did you go into your TV setup using your TV remote and turn off your TV internal speakers and turn on HDMI/Optical out?

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Whataghai
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Oct 17, 2019

Re: Soundbar 500 + Samsung tv + roku = not functioning properly

The two HDMI ports on the TV are occupied by the xfinity cable box and the roku. But the latter suggestion worked!

 

Thanks!