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Silent Starter
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Mar 9, 2020

Re: Soundbar 500 automatically disconnects and switches back to TV speakers

Yes I am experiencing this as well. I am certain it is the Bose Soundbar  because I had another brand and this never happened. 

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Quiet Contributor
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Feb 23, 2020

Re: Soundbar 500 automatically disconnects and switches back to TV speakers

So I contacted Bose support and after about an hour on the phone, they said I could send them my soundbar for repair. The next day I shipped it off, still waiting on getting it back, the expected wait time is 3 weeks from the day I shipped it. 

 

Hopefully I'll have a working soundbar after this.