Soundbar 700 - pops & crackles, and cant connect to anything
Having issues with a Soundbar 700 and I’m completely lost.
when I turn the power on the light-bar doesn’t light up, and after about 20 seconds it starts making a series of pops & crackles that sound like some sort of interference. The mute & circle button at the top of the soundbar don’t respond to being touched.
I can’t find the soundbar on the Bose music App, and also the universal remote seems to be disconnected from everything - the 6 sources buttons just flash.
I have attempted to walk through the processes for resetting the remote & soundbar, but nothing seems to work. For reference, it’s also connected to a base module 500.
all of the other Bose sounbars & home-speakers are working fine, and I’m familiar with how to change WiFi networks etc. But this problem has completely stumped me. Very keen to get it back working as soon as I can.