Hi all - please help me!
I have a cinemate 520 (serial number [Edited by Moderator) and I use a Bose Soundtouch Wireless Adapter (the older long thin one with no Bluetooth) which works fine. (over WIFI)
I now have another cinemate in my house (serial number [Edited by Moderator) which works fine but has no wireless adaptor.
So I purchased a new one.
It initialised it on the console (as per start up instructions) and I can see it in the Bose app in the "add speaker menu"
I then rename it, and click continue and every time its says:
"Couldn't add the speaker to the account, try again later and exit set up."
I have tried Wifi and Ethernet connections. The display on the console say "soundtouch" but it refuses to connect in the app.
I have now purchased 3 x new adaptors with the same issue. If I swap over the one that does work on my other system, to this cinemate it works fine. So to my mind there can be nothing wrong with the console or the adaptor.???
Please help!!! Anything appreciated.
I can only think the app cant have two of these adaptors on the same network? But surely not?