Trouble connecting Sound bar 700 universal remote to Xbox One

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Audible Advocate

Trouble connecting Sound bar 700 universal remote to Xbox One

Has anyone had success connecting the sound bar 700 universal remote to an Xbox One? I am able to connect the remote to my TV, but the Xbox One (model #1540) does not connect. The app tries different codes and then asks me to put in the model number. It says it connects at the end but none of the buttons do anything. I have tried on two different Xbox Ones... same issue. Any help would be appreciated!