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Jul 4, 2020

Trouble pairing 500 soundbar with 500 subwoofer

 
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Re: Trouble pairing 500 soundbar with 500 subwoofer

Hello,

 

Thanks for reaching out, sorry to hear you're having issues pairing your Bass Module 500 to your Soundbar 500. 

 

What are you experiencing? Do you get any error messages at all int he Bose Music app?

 

If you could provide us with some further details that would be great so we can assist you with troubleshooting. 

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