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Dariusz A.
Participant
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Registered since

Feb 14, 2021

TuneIn not working on soundbar 500

TuneIn informs of Anonymous account using Soundbar 500 in Poland

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Jeff_G
Moderator

Re: TuneIn not working on soundbar 500

Hi Dariusz, 

 

Thank you for posting. 

 

I'm sorry to hear you're having issues with TuneIn. 

 

To give us a better insight, can you please provide us with screenshots of the error message(s) you are seeing?

 

In addition, how long has this been happening? Did you purchase the Soundbar new or second hand? Are you using an account you set up from scratch? Does anyone else have access to the soundbar? Are you using a VPN? 

 

I'll look forward to hearing from you.

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