Universal Remote 700 will not even light up
My very expensive remote will not work.
I have tried various methods as of now
(and yes I have replaced those in the remote with new batteries)
1. Pressing the volume down + Left Nav button for 5 seconds. No lights blink at all after this button combination.
2. Trying to re-do the same thing after removing the batteries for 5 minutes. No blinking lights still
3. Tried forgetting the remote in the app and re-pairing through the app. No response Still
4. Tried resetting the soundbar, unplugged the power cable for 5 minutes too. No response.
I am only making this post because I need a new remote and there is no way or getting in touch with someone to get it without going through all these tedious steps with this online community. As an organization you must know this is a problem and some short of a glitch. I have owned these products for barely a year. This causes me to doubt the quality of Bose products. If there’s a recall or glitch just say so and replace the equipment for fans of the brand. This is all very bothersome and time consuming for the amount of money spent on my entire home theatre set up.