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Schmidy
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Jun 26, 2021

Universal remote to control solo soundbar series 2

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

Solo soundbar series 2

Country

Canada

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

Can't find anyway to control the soundbar from a satellite universal remote ( expresvu, dish network 6.4 IR/UHF PRO remote). Can't find any code that works with this soundbar and it seems that it is supposed to be possible for the soundbar to learn the remote signal but I can't access this feature on the Bose soundbar - but holding the tv button.

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

Never worked.

Any troubleshooting steps you took

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Marvin_B
Moderator

Re: Universal remote to control solo soundbar series 2

Bose Best Answer selected by Moderator Vicky_W

Hi Schmidy.

 

Welcome to the Community! Thank you for your post.

 

To answer your question, you will have to contact the manufacturer of your universal remote to guide you on how you can program it, to control the soundbar. Many universal remotes include codes for different brands. For these remotes, try each code provided for Bose to determine if one can control your system. 

 

Hope that helps.

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Come check out my profile here. New to the community? Check out the Getting Started board.
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View solution in original post

1 REPLY 1
Marvin_B
Moderator

Re: Universal remote to control solo soundbar series 2

Bose Best Answer selected by Moderator Vicky_W

Hi Schmidy.

 

Welcome to the Community! Thank you for your post.

 

To answer your question, you will have to contact the manufacturer of your universal remote to guide you on how you can program it, to control the soundbar. Many universal remotes include codes for different brands. For these remotes, try each code provided for Bose to determine if one can control your system. 

 

Hope that helps.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post