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Oct 12, 2020

V35 continually going into standby

my V35 home entertainment system has started going int standby mode approx every 10mins.  When restarted using the remote, it has selected a different source which then requires us to select the source we were using prior to it shutting down.

We have disabled the auto-off option to see if this makes a difference

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Re: V35 continually going into standby

Hey Andrea Rose, 

 

Thank you so much for reaching out to us! 

 

I'm sorry to hear of the issues you are experiencing with your V35 system. I'll be more than happy to help! 

 

Have you tried a reset? You can do this by unplugging the system for 30 seconds and then plug it back in. 

 

Let me know how it goes! 

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Re: V35 continually going into standby

No resetting it hasnt helped, we found by disabling the auto off feature this seemed to have worked.

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Re: V35 continually going into standby

@AndreaRose, that was going to be my next step! I am so glad this worked for you, let us know if you need assistance in the future. 

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