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May 20, 2021

Volume Control Bose TV Speaker

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Bose product name




Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

Why does my Bose TV Speaker volume come on at almost full volume when it is turned on?

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

Bedroom TV

When did you start to experience the issue? Did it work correctly previously?

Within in last 2 weeks

Any troubleshooting steps you took




Re: Volume Control Bose TV Speaker

Hello DanaH and thank you for reaching out. 

I am sorry to hear about the volume issue regarding your TV speaker. I will be happy to help. 

Has anything changed in the room within the last two weeks since you noticed this issue? 

How do you have your TV speaker connected to the TV, via HDMI or optical? Also, what brand is your TV? 

I look forward to hear from you! 

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