I’ve just purchased and setup a new Bose Soundbar 700 and Bass Module 700. The setup worked beautifully and easily including ADAPTIQ calibration. Sound is amazing, fantastic, everything I expected having used Bose products for many years, have 4 other products in the house.
Except for one thing, the bass module crackles and pops every few minutes or so, sounds exactly like Wi-Fi interference. I’ve now tuned off every Wi-Fi device in the room, actually unplugged them all from the power to ensure they are completely powered down.
Still crackle and pop, so disappointing, it renders a great experience unusable. What can I do to fix this?
My Wi-Fi is provided by 2 Linksys Velop routers which I know broadcast on 2.4 GHz and 5 GHz, I understand Bose uses 5 GHz too which on the surface seems like a poor design decision.
Thanks for the reply.
Can you actually do that? I don’t really need the bass module to be wireless the soundbar and bass module are close enough to be wired together.
Is it just a standard 3.5mm audio cable to connect them? From bass out on soundbar to bass in on the bass module?
Hi BrianJP and MartinG42,
Thanks for your posts. I am very sorry to hear that you are having this issue with your Bass Module 700. However I would love to help.
Thank you BrianJP for your suggestion. I would highly recommend testing this method.
I would also like to suggest using the Bass Module in a different power supply.
I look forward to hearing your response.
Hector B - Community Support
Thank you very much for the help, worked perfectly, now beautiful interference free sound. I’m going to leave it on cable so I don’t have to muck around with Wi-Fi.
Thanks for the reply, I did try some different power outlets including on different circuits around the house but no change. However BrianJP’s solution of wiring the Soundbar and Bass module worked fine. My units happen to be close enough that I’m going to leave the wired solution in place so I don’t have to muck around with Wi-Fi.
Thanks for replying I now have beautiful interference free sound.