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maggie898
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Jul 23, 2021

bose solo5 voice enhancer won't work with samsung qled

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Sam_F
Moderator

Re: bose solo5 voice enhancer won't work with samsung qled

Author Accepted Answer selected by maggie898

Hey maggie898,

 

Thank you for taking the time to post and welcome to the Bose Community!

 

To confirm, are you trying to use dialogue mode on your Solo 5? If so, this can be done easily using your remote.

 

Using the 4-button remote

On the remote control, press and hold the Mute button until the light on your system blinks orange (on) or green (off) three times. The light then glows orange while Dialogue mode is enabled or green while it is disabled.

 

Using the universal remote

On the remote control, press the Dialog mode button until the light on your system blinks orange (on) or green (off) three times. The light then glows orange while Dialogue mode is on or green while it is off.

 

This should work regardless of the TV your system is connected to. Let us know how you get on, or if you have any difficulty activating this!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

2 REPLIES 2
Sam_F
Moderator

Re: bose solo5 voice enhancer won't work with samsung qled

Author Accepted Answer selected by maggie898

Hey maggie898,

 

Thank you for taking the time to post and welcome to the Bose Community!

 

To confirm, are you trying to use dialogue mode on your Solo 5? If so, this can be done easily using your remote.

 

Using the 4-button remote

On the remote control, press and hold the Mute button until the light on your system blinks orange (on) or green (off) three times. The light then glows orange while Dialogue mode is enabled or green while it is disabled.

 

Using the universal remote

On the remote control, press the Dialog mode button until the light on your system blinks orange (on) or green (off) three times. The light then glows orange while Dialogue mode is on or green while it is off.

 

This should work regardless of the TV your system is connected to. Let us know how you get on, or if you have any difficulty activating this!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

maggie898
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Jul 23, 2021

Re: bose solo5 voice enhancer won't work with samsung qled

That worked just fine. Thanks.