hi i have connected my lovely new soundbar 700 to my samsung tv using the arc hdmi port, the smart tv features play fine through the soundbar
my sky q is plugged into hdmi 3 but i have no sound at all.
if i go to the sky q settings and turn off dolby digital and set it to normal its fine. i presume though i can no longer then enjoy sky movies in dobly format?
Anyone had this problem?
Many thanks in advance
Mar 27, 2019
Thank you for reaching out to us and welcome to the community.
I am sorry to hear that you are experiencing issues with your SB 700 however I will like to help.
Have you tried using a different HDMI port and experienced the same issue?
Let me know
Thanks for posting and updating us on this. This is a very strange issue that I personally haven't come across before.
Have you attempted to perform a product reset on the Soundbar to see if the issue persists?
This can be done via: