soundtouch soundbar

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Silent Starter

soundtouch soundbar

Hi everyone! 

The other day Switch on TV (usually soundbar switches ON with it automatically) but this time didnt. 

Tried to switch it on with remote control- nothing. 

Unplugged, plugged, changed sockets- nothing. Doesnt react on anything. 

Did this happened to anyone?! Any advices?? PLEASE! 

1 REPLY 1
Moderator

Re: soundtouch soundbar

Hello Roovi,

 

Thank you for your post and welcome to the Bose Community. 

 

I'm sorry that you are experiencing this issue with your SoundTouch 300 Soundbar. 

 

When plugging the speaker back in, do any of the LED's illuminate?

 

Are you using the soundbar universal remote to control other devices? If so, does this still work for non-Bose devices?

 

I would first recommend that you perform a soundbar reset by following these steps:

  1. Turn the soundbar off
  2. Unplug the soundbar power cord from the power outlet
  3. Wait 30 seconds
  4. Reconnect the power cord
  5. Wait 30 seconds for the system to reboot

 

I look forward to your response and the results of the reset.

 

Warm regards,

Charlotte G - Community Support