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Feb 14, 2020

Apple Health not seeing Bose Soundsport Pulse, iPhone 11

Hi,

I've tried a few things, but Apple Health not seeing the Bose Soundsport Pulse, I'm using an iPhone 11.

Does anyone at Bose know how to fix this?

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Re: Apple Health not seeing Bose Soundsport Pulse, iPhone 11

Hey @Damiendemon,

 

That sounds like a pain! Let's have a look at things.

 

Have you only used these headphones with an iPhone 11, or have you noticed this issue on other mobile devices?

 

If you're like me, and you prefer watching support videos, you will find guidance through our support video HERE. After you've checked that out, try the steps shown on our website HERE to walk you through clearing the pairing of devices.

 

Have a look at both and let me know if you find any improvement!

 

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