Auricular izquierdo no funciona

[clfvega@hotmail.com]

Hola compre unos audífonos deportivos el 9 de diciembre del 2020 y hasta el momento el auricular izquierdo no funciona, he realizado todo lo que dicen en la página y nada, la verdad pensaba que eran unos audífonos espectaculares pero resulto todo lo contrario una real decepción..

[Hector_B]

Hello clfvega, 

Thank you for posting and welcome to the Bose Community! Sorry to hear that you are having issues with your headphones. 

Can you please let us know exactly which headset you have? This will provide us with all the information we need to assist you further. If you are unsure of exactly which headset you have, you can use our product identifier tool here. 

I'd also like to know more about the issue you are having with the left earphone, are you able to see any LED's on the product at all? 

We look forward to hearing back from you with further information.