BOSE Soundsport Wireless Microphone not working

[Amit Chhettri]

The microphone worked fine before but suddenly stopped working. I am not in a position to replace these headphones and I would appreciate if you send some updates.

[Tegan_M]

Hello Amit, 

Thanks for reaching out. I am sorry to hear your microphone on your SoundSport's no longer appears to be working. 

How do you take calls? Is this by your phone signal or through WiFi services such as Whatsapp or Facetime?

Have you recently changed your device? What device/s are you using?

Do let us know, we would love to help!

Kind regards,

Tegan M - Community Support