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Bose product name
Bose Soundsport Free
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
I just obtained the Bose Soundsport Free from a fundraiser. The unit was brand new in box, sealed and never used. The left ear bud does not come on. I called tech support and learned that because the Bose Soundsport Free was manufactured in Nov 2017 it’s out of warranty. A replacement unit was offered for $120. The unit was defective when built. So, review manufacturers date before purchase as you might have any product warranty, like I learned.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
left ear bud defective
When did you start to experience the issue? Did it work correctly previously? As soon as I opened box..
Any troubleshooting steps you took
Called Bose Support for a replacement unit.