Ealvarez
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Registered since

Jun 9, 2021

Bose Free Soundsport in MS Teams call do not mute

Bose Free Soundsport

My earphones are connected to a laptop with Windows 10 Enterprise. When in a Microsoft Teams Meeting I can hear perfectly with my earphones, I also can increase volume and reduce volume with the + and - buttons. The Mute function does not work (+ and - buttons simultaneously)

I did a reset of the earphones, the firmware is updated and this mute still does not work. Please help.

1 REPLY 1
Vicky_W
Moderator

Re: Bose Free Soundsport in MS Teams call do not mute

Hello Ealverz, 

 

Thanks for posting and welcome to the community forums. 

 

I would love to help. While on a call, press and release the Voice Assistant button to mute the microphone on the headset. This will work for any type of call, such as Zoom, Teams, etc.

 

I hope this helps, let me know if you have any questions. 

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