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Nov 21, 2020

Bose Quiet Comfort Earbuds text notifications

Hello,

    I just purchased the Bose Quiet Comfort Earbuds and am not getting notified when I get text messages like I do with my 700 series. I called customer service and they assured me (3 times) that it IS a functionality on the earbuds to notify you of text messages and to have the Google Assistant read them off to you. They said it would be in my phone settings and not on the Bose Music app settings. I cannot find anything on my Samsung Note 9 to assist me with this issue though. Any help would be much appreciated. Thank you.