Bose SoundSport Free - Left Ear Disconnecting Problem Finally Solved
I bought this product 2 months back. It has excellent sound quality & comfort in the ear and exactly what I wanted and could't find an exact match in other brands (non had such as fit in the ear with good quality). However when I took them outside for running the left earbud kept disconnecting randomly. I updated the firmware even they guys at the store did it again for me and the problem was not solved. They finally replaced it for me with a new one. I tried it again outdoor and it failed again :(. No problem or complains at all using it indoor and in the gym.
So I read all the forums people having similar problems and the Bose Technical team were giving explanation how the left ear receive the signla from the right ear bud and how it may disconnect due to existing technology if you use it outdoor in some area as there may not be enough surface to reflect the signals and that's how it works..
So I tried something which solved my problem completely 100%. I just switched the left earbud with the right one by changing the soft plastic fit of each one. I did a run outdoor, the exact same track, same time , same outdoor temperature/humidity and same device and did not face the problem at all! Not even a single disconnect in 1 hour 🙂 The only hassle is that they don't fit it the box for charging and I have to replace it every time before/after use.
I guess maybe by switching them now each device in the ear is upside down to it's original design and maybe now the running track works as the reflective surface (somehow) and there is no disconnection of signal.
I was using the earbuds with my Garmin Marq watch which I wear it on the left hand , before trying the above I tried wearing it on my right hand to be closer to right earbud but not so successful and I don't like to wear it on right side !