Nov 20, 2020
I have exactly the same issue. My buds ar 3 years old. I connect my in ears and the indicator light goes green after a couple of minutes. I leave it charging for a while and when it tells me there is 100% I unplug. When I connect it to a device the % drops right down to about 10 or 20%. I have tried numerous different cables and plugs but nothing seems to be working. I have also checked for software updates but it tells me it is updated.
Dec 29, 2020
I tried Tony's suggestion twice and it did not work. I'm not sure what it means that the headset is working properly. The headset works fine, it is just not taking a charge. After doing this procedure twice, the headset says the headset is charged to 50%. When I plug it into a powered up USB port the charging light immediately turns greeen indicating it is fully charged, vs. orange light blinking indicating it is in the process of charging.