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Jul 18, 2019

Bose SoundSport buttons not working

Hi there, 


The volume button on my soundsports headphones has popped out of the casing and now the volume up button doesn't work.


It looks as though something internal has come out of the volume up button side, as the volume down button still works although it has also popped out of the casing, there is an internal rectangular square beneath which still connects.


Please advise what to do or how this gets fixed?


Thank you




Re: Bose SoundSport buttons not working

Hello NikkiSav, 


Welcome to the Bose Community and thanks for posting. 


I'm sorry to hear you are having issues with your SoundSport headphones.


Please reach out to customer support in your country by clicking here. They will be happy to assist you.


Kind regards, 


Jeff G - Community Support