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Bose product name
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Samsung Galaxy S21 Ultra
Detailed description of the issue and steps to reproduce
After I update the firmware, all button is not working. The power button can power on the headphone, but cannot power off it. Sometimes, the headphone will turn the volume down it self, I need to press the volume button to stop is turning down.
I am sure that is cause by the firmware, because I have the same issue on my Bose Quietcontrol, and it is fixed by install the latest sound file with the firmware 3.0.3.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
After installed the firmware 3.0.3
Any troubleshooting steps you took