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Registered since

Mar 18, 2019

Bose SoundSport no stable bluetooth oscillating

Bose product name: Soundsport Earbuds

 

Country: Singapore

 

Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

Samsung Galaxy S12  as well as Windows 10 

Detailed description of the issue and steps to reproduce

Note, all my devices work perfectly with Samsung Galaxy Buds. But with Bose it sucks. Bluetooth connection is not stable, either disconnects intermittently or oscillates between left to right.  

 

What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

Yes it worked correctly originally, and then a couple of months later it started misbehaving. 

 

Any troubleshooting steps you took

Reset, updated firmware t latest (20/11/2020), tried different sources, cleared Bluetooth pairing - essentially everything mentioned by others in this forum.  Trust me, I have no interest in wasting my time contacting Bose. I have 5 of their products, but this one sucks!!