Mar 27, 2020
I have Bose SoundSport for about 2 years now. It is in pretty good shape since I barely use it. 3 days ago, I plugged to charge the unit. When I checked it, the rubber on the right ear expanded and started to peel away together with the power switch. I thought it just slid off but cannot put it back since the rubber expanded. It still working very fine but from time to time I had to find the small piece of plastic which is the switch because it keeps falling. I don't want to attached with glue because it is not proper, the rubber needs to be tight fit.
Does Bose provide replacement for such kind of issue in the product? I think the rubber material used was not the good kind. It expands.
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