Bose product name Bose Soundsport in ear headset
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
iphone 7, turbodial on laptop (Lenovo Windows 10), spotify on laptop and iphone
Detailed description of the issue and steps to reproduce
I made sure the settings on the laptop and the iphone we correct using the settings. I rebooted my laptop and cell phone. I hear it ringing on turbodial but the input and output don't work. I have no input or output on my phone. Spotify doesnt have sound on iphone or laptop.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Yesterday. Yes it did work prior to that.
Any troubleshooting steps you took
rebooted and tried calling out on iphone and turbodial, and taking inbound calls on iphone and turbodial. Neither work.