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Registered since

May 21, 2020

Bose in ear headphones - Doss S16 won't hold charge

I have these wonderful in ear headphones Doss S16

I have used them for everything over the last year.

But now they wont hold a charge.

They work if plugged in to charger but can't use them unplugged. 

Is there something I can do to fix this or replace the battery(s)?


Re: Bose in ear headphones - Doss S16 won't hold charge

Hi heather, 


Thank you for your post and welcome! 


I'm sorry to hear of the issues you seem to be experiencing with your product and I would be more than happy to help in any way that I can. 


I ask that you head to our product identifier HERE and let me know which product you have. Once I have this information, I will be able to accurately advise the next steps.


I look forward to hearing from you!

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