Michael Mendoza
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Aug 9, 2019

Bose sound sport free.

My Bose sound sport free are not being recognize by bose software updater, please help me on this matter thank you

3 REPLIES 3
Moderator

Re: Bose sound sport free.

Hi Michael, 

 

Thanks for taking the time to post and welcome to the Community!

 

So I can assist you more accurately, can you confirm what you are seeing in the Bose updater? 

 

Have you tried a different cable?

 

I look forward to hearing from you!

 

Kindest,

 

Jessie O - Community Support

SS8541
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Aug 9, 2019

Re: Bose sound sport free.

Same here, I am on an HP Elitebook Laptop, I remove all traces of drivers, plug them in, My laptop detects the 2 devices, Bose Hands Free and Bose Stereo. Bose Update page does nothing, does not redirect, sits there like a bump on a log.

Moderator

Re: Bose sound sport free.

Hi SS8541, 

 

Thank you for your post and welcome! 

 

To confirm, are you using the updater HERE?

 

Does it show any error messages? 

 

Have you tried refreshing the page? 

 

Let me know!

 

Kindest, 

 

Jessie O