Nov 30, 2020
Bose product name: Soundsport Free
What devices were you using that were affected and what version are they on
iPhone 11 pro max
Detailed description of the issue:
The outer rubber casing is falling apart. Is there a place to buy it or get it repaired?
What environment do you experience the issue in?
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
Sorry to hear about what has happened to your headphones.
Please reach out to your local Bose product support team to see what service options are available to you. You can reach out to your local support team by clicking this link.