Aug 20, 2019
My bose soundsport wireless earphones discharges battery in 30 after full charge(100% to 0%). Also sometimes after a long charging session the battery will be charged only 20%. I bought this earphones 6 months ago. I have plugged the earphone in different charging ports, have used different cables and reset the earphones by following the procedure given in (https://community.bose.com/t5/Headphones-Archive/How-to-reset-soundsport-to-factory-setting/td-p/624...). none of this is working. How to resolve this issue?
Mar 26, 2019
Thanks for posting and welcome to the community!
I am sorry to hear that you are having trouble with your SoundSport Wireless headphones, this is very strange indeed. Since you have already gone through all the troubleshooting steps already to no avail, I would recommend calling the customer care team in your area as they would be more than happy to assist you further.
I hope this helps, should you need anything else then please get in touch.
Zoe C - Community Support