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May 10, 2020

Brazil - Problem QuietComfort 20 Noise Cancelling

Hi Community!

I´m from Brazil and I bought a QuietComfort 20 Noise cancelling on February. This week , the noise cancelling when on, started to make a "white" noise, like a soft rain noise.

I tried to open a ticket for replacement at Bose´s website, but it only allow us to provide US, Porto Rico or Virgin Island Address for shipment. 

Does anyone know how to open a support ticket for Brazil replacement parts?

Thanks in advance,



Re: Brazil - Problem QuietComfort 20 Noise Cancelling

Hello guiffortes, 


Welcome to the community! We appreciate you posting and would love to point you in the correct direction. 


You can reach out to Bose Brazil for support via this link here. You can also view the service page for Brazil here.


If you have any further questions, please do let us know.  

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