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Oct 18, 2019

Charging case won't charge right earbud

Charging case won't charge right ear bud because out of the six charging points on the case of the 4  small ones of which 1 has somehow diminished away between the 2 larger ones on the case

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Moderator

Re: Charging case won't charge right earbud

Hi Yusuf, 

 

Thanks for reaching out to us today! I am deeply sorry to hear that you are having this issue with your SoundSport Free's case and would highly recommend that you get in touch with our Customer Service Team via clicking this link. Then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.

 

If any other users are also having this issue I would highly recommend that you contact us via the link above. 

 

Kind Regards, 

Hector B - Community Support 

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