DO NOT INSTALL SoundSport Free update 2.6 issues.

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Audible Advocate

DO NOT INSTALL SoundSport Free update 2.6 issues.

After the 2.6 update I cannot listen to any song correctly by using different apps. The audio lags, the left bud shuts down, and the weird thing is that the songs start to speed up until both earphones shut down. I've tried to downgrade the firmware using a guide I've found somewhere in this forum but I cannot do it because the only firmware available is 2.6. Since the earphones are a present I cannot fill all the informations required for the assistance so please, does anyone can tell me if there's a bug fixes update ready to release, or some different guide? I've tried everything i could and right now those earbuds are good for trash.

 

Thanks in advance.

1 REPLY
Moderator

Re: DO NOT INSTALL SoundSport Free update 2.6 issues.

Hi Isotheos,

 

Thanks for posting. I am so sorry to hear about that. I would recommend at this time contacting your local support team by phone for assistance. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."

 

Regards,

 

Tony G - Community Support