cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
ee04108
Participant
  • 0
  • 1
  • 0
Registered since

Jul 22, 2021

Damage Right ear bud Soundsport free

Hi!

 

Yesterday my right ear bud from a Soundsport free got damaged. Because of that, the left one wont work. I would like to know if it's possible to get just the right one. Does Bose have any kind of support for this issue? It would be very nice

1 REPLY 1
Tegan_M
Moderator

Re: Damage Right ear bud Soundsport free

Hello,

 

Thanks for reaching out. Sorry to hear that your headphones are damaged. 

 

The two headphones are linked therefore a full replacement will be required. To look into the available service options for replacement, please contact your local Bose product support team where an agent can assist you. You can reach out to your local support team by clicking this link and selecting your region. This will redirect you to our website.

Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. 

Thank you, let us know if you have any further questions.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!