Highlighted
Participant
  • 0
  • 4
  • 1
Registered since

Mar 10, 2020

Downgrade version for soundsport wireless

Hello

 

https://community.bose.com/t5/Headphones-Archive/QC35-How-to-downgrade/m-p/40065

 

After pressing the relevant keys, I still don't see an option for bose soundsport to downgrade 😞

 

Reinstalling the only (latest) version available to see if it fixes my issues

 

I am guessing it is not possible to downgrade soundsport 😞

 

 

1 REPLY 1
Moderator

Re: Downgrade version for soundsport wireless

Hello rajansubbu7, 

 

Thank you for posting and reaching out to the community today! This is correct, it is no longer possible to downgrade out products. 

 

This is due to the significant level of difficulty/complexity of compatibility testing multiple devices with a large number of older firmware versions. We have seen cases where installing older versions of firmware can create unexpected behavior in a product and negatively impact or reduce functionality. Additionally, downgrading firmware in some cases may not only remove newly added fixes or features but sometimes security enhancements or other critical bug fixes.

 

Can you please let us know what issues you are experiencing with your headset?

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!