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Feb 16, 2020

Ear Bud button

When I went to turn my earbuds on, I pressed the power button, but when I pressed it, the button itself incaved and I wasn't able to turn them off and it's hard to press it again. What can I do?


Re: Ear Bud button

Hello dakota_palumbo! 


Welcome to the Bose Community, we appreciate you posting on today.


I am deeply sorry to hear that you have had some cosmetic damage to your headset, I would highly recommend getting in touch with our customer service team via clicking this link, then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.

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