topknotch89
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Nov 21, 2020

Firmware 2.8 for soundsport free

I got replacement from nose with the firmware 2.6 it was working perfectly fine. But the firmware updates automatically to 2.8 and now the left ear bud won’t show as connected on the app, so basically both are running on one battery, making my battery life half what it used to be. What the is the issue Bose?!

1 REPLY 1
Tegan_M
Moderator

Re: Firmware 2.8 for soundsport free

Hello,

 

Sorry to hear you're unable to connect your left SoundSport Free to the Connect app.

 

Upon removing your left earbud from the charging case, do you get any LED response from this earbud? This way we can see if this is emitting a Bluetooth signal.

 

I look forward to hearing from you. 

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