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Jun 2, 2020

Freesport pairing issue

Suddenly one ear bud won't connect, the other ear bud works fine. 

Tried to clear head phone memory but still doesn't work. 


Any ideas what it could be? 



Re: Freesport pairing issue

Hey @AM2603,


To confirm - are you referring to the SoundSport Free Headphones? What device are you trying to connect the headphones too?


I'd recommend performing a reset on the headphones, as shown HERE. Also, be sure to check your product firmware is up-to-date by visiting the Bose Updater HERE.


Let me know if you notice any improvement!

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