Harsh popping noise in soundsport

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Silent Starter

Harsh popping noise in soundsport

It doesn't happen often, just frequentlly enough to warrent concern.

I recenttly updated through the bose app too.

It sounds like a popping you might hear from a carbonated drink or soda but very loud and only in the right earbud. Sometimes it sounds like beginging of what televison snow sounds like but only for a millisecond.

Is there something I can do?

2 REPLIES
Moderator

Re: Harsh popping noise in soundsport

Hi Emma,

 

Thanks for joining the Community!  Sorry to hear about the audio issues, but I'd be happy to help!

 

  • To start, can you confirm whether these are the SoundSport Wireless or SoundSport Free headphones?
  • Does this happen on a particular music app or anything that is played?
  • Have you been able to reboot your phone and force close all your apps?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

Silent Starter

Re: Harsh popping noise in soundsport

I tried all of these and hope that it works.

Thank You.